Responsible Gaming

Our approach to responsible gambling

Responsible gambling means staying in control of how often you play, how long you play and how much money you are prepared to spend. It also means understanding that gambling outcomes are based on chance and that no strategy can guarantee a win. Past results do not predict future results, and a losing session cannot be recovered by continuing to play.

Yeah96 Casino supports a safer approach by providing information and encouraging players to consider their choices before, during and after a gaming session. You should only gamble if you are legally permitted to do so, and you should follow the laws and requirements that apply where you live in Australia. Gambling is not suitable for children or anyone who is not legally allowed to participate.

Before playing, decide what gambling means for you. Treat any money spent as an entertainment expense, similar to other leisure activities. Do not use rent, bills, loan repayments, savings, essential household money or money needed for other commitments. Never borrow money to gamble, and do not rely on gambling to solve financial problems.

Healthy habits to consider

• Set a budget for gambling and stop when that budget has been reached.
• Set a time limit before starting and take regular breaks away from the screen.
• Keep gambling separate from important financial decisions and daily responsibilities.
• Avoid gambling when you are upset, stressed, tired, under the influence of alcohol or affected by medication.
• Do not chase losses or increase your spending after an unsuccessful session.
• Keep track of your deposits, withdrawals and time spent playing.
• Balance gambling with work, study, family, friends, exercise and other interests.

Set limits and stay in control

Personal limits can help you make decisions before emotions or excitement influence your play. Depending on the features available to you, you may be able to set deposit, spending, session or time limits. You may also be able to request a temporary break, restrict access to your account or close your account. Availability and conditions can vary, so review the relevant account settings and gambling terms before playing.

A limit is most useful when it is realistic, recorded and respected. Choose an amount that you can afford to lose without affecting your ordinary expenses or financial goals. Do not set a limit based on the amount you hope to win. If you find yourself changing a limit to continue playing, this may be a sign that you should stop and seek support.

Practical ways to reduce risk

1. Decide your maximum spend and maximum playing time before opening a game.
2. Use available account tools to apply limits or request a cooling-off period.
3. Avoid keeping payment details readily available if this makes impulse deposits easier.
4. Turn off gambling-related notifications if they encourage you to play more often.
5. Do not play on credit or use money set aside for essential expenses.
6. Review your gambling activity regularly and be honest about the total cost.
7. If you cannot stay within your limits, stop playing and consider account closure or self-exclusion.

Taking a break is a sensible choice, not a failure. A short pause can help you assess your spending and decide whether gambling still fits your circumstances. A longer break, account restriction or self-exclusion may be more appropriate if you are worried about losing control.

Recognising when gambling may be a problem

Problem gambling can develop gradually. It may affect people from any background and is not always obvious to the person gambling or to those around them. Consider your behaviour carefully if gambling is taking more time, money or attention than you intended.

Possible warning signs

• Spending more money or time gambling than planned.
• Trying to win back money after a loss, often called chasing losses.
• Feeling restless, irritable or preoccupied when you are not gambling.
• Hiding or minimising gambling activity, spending or losses.
• Borrowing money, selling possessions or missing payments because of gambling.
• Using gambling to escape stress, sadness, loneliness or other difficult feelings.
• Neglecting work, study, family, friendships, health or other responsibilities.
• Arguing with people close to you about gambling or its financial impact.
• Repeatedly trying to cut back or stop but finding it difficult.
• Feeling guilt, shame, anxiety or hopelessness after gambling.

One warning sign may be enough to justify taking a break and reviewing your choices. You do not need to wait for a serious financial or personal crisis before asking for help. Speaking with someone you trust can make it easier to take practical steps and reduce the pressure of managing the situation alone.

What to do if you are concerned

1. Stop gambling and avoid trying to recover losses through further play.
2. Use available account restrictions, cooling-off options or self-exclusion tools.
3. Tell a trusted person what is happening and ask them to help you stay accountable.
4. Review your finances and prioritise essential bills and other immediate commitments.
5. Contact a recognised gambling support service, financial counsellor or qualified health professional.
6. If gambling is affecting your safety or you are experiencing a mental health crisis, seek urgent assistance from local emergency or crisis services.

Support, self-exclusion and protecting others

If you want to stop gambling, you can contact Yeah96 Casino through the available customer support or account management channels and ask about the options that apply to your account. You can request information about restricting access, taking a break, closing an account or self-exclusion. Read any instructions carefully, including how long a restriction lasts and whether it can be changed.

Self-exclusion is a commitment to stop using gambling services for an agreed period or until a relevant process has been completed. It should be treated seriously. Do not create another account, use another person's account or ask someone else to gamble on your behalf while excluded. If you believe you may do this, seek additional support from an independent gambling help service.

Account security can also support safer gambling. Keep your login information private, use appropriate security settings and do not allow other people to use your account. If you are concerned that another person, including a child, could access your device or payment method, use device controls, payment protections and other practical safeguards.

Getting independent help

Support is available across Australia through recognised gambling counselling services, state and territory support programs, financial counsellors, general practitioners and qualified mental health professionals. These services can help with gambling urges, debt concerns, relationship difficulties, stress and other related issues. Independent support can be useful even if you are only beginning to feel concerned.

Friends and family members can also be affected by someone else's gambling. If you are supporting another person, protect your own finances, set clear boundaries and seek advice rather than taking on gambling debts without guidance. A calm, private conversation may help, but you are not responsible for controlling another adult's decisions.

Responsible gambling is an ongoing choice. Review your limits when your financial, personal or health circumstances change, and stop whenever gambling no longer feels affordable or enjoyable. If you are unsure whether gambling is right for you, the safest option is not to play.