Privacy Policy

About this Privacy Policy

Yeah96 Casino respects the privacy of players in Australia and aims to handle personal information responsibly. This policy applies to information collected through the website, account services, customer support channels and other activities connected with the casino service. It should be read together with any other notices shown when information is collected.

Personal information means information that identifies a person, or that could reasonably be connected with an identifiable person. The information handled may depend on the services used, the transactions requested, the verification steps required and the choices made by the player. Some information may be needed to provide an account or comply with applicable requirements. If required information is not provided, some account functions or services may not be available.

This policy may be updated from time to time to reflect changes to the website, services, technology or privacy practices. The latest version will be made available on this page. Players should review it periodically, particularly before providing new information or using an account.

Information we may collect

A casino website typically handles several types of information. The information collected and the level of detail required may vary depending on how a player interacts with the service.

Account and contact information

• Name, date of birth and other details used to create or maintain an account.
• Contact details, such as an email address, and information used to communicate with a player.
• Login information, account preferences, responsible gambling settings and records of requests made through support.
• Information supplied when a player takes part in an account-related feature, promotion or service.

Verification information

• Identity and age information used to confirm that an account belongs to the person using it.
• Verification documents or document details, where these are required for identity, age, security or compliance checks.
• Information needed to identify unusual activity, prevent impersonation and support anti-fraud processes.

Payment and transaction information

• Records of deposits, withdrawals, wagers, account balances and other account transactions.
• Payment method details or payment-related information needed to process a transaction and investigate a payment query.
• Records of transaction status, confirmation, refunds, chargebacks or other payment events.

Technical, device and usage information

• IP address, browser type, operating system, device identifiers, language settings and general location information inferred from technical data.
• Information about pages viewed, features used, session activity, access times and interactions with the website.
• Cookie identifiers and similar technologies that help the website remember preferences, maintain sessions, measure use and support security.

Information may also be received when a player contacts support, reports a problem, submits feedback or communicates about an account. In some circumstances, information may be obtained from payment, identity, security, technology or other service providers where this is needed to provide the service or carry out checks.

How information may be used and shared

Personal information may be used for purposes connected with operating and protecting the casino service. These purposes can include creating and administering accounts, responding to support requests, processing transactions, maintaining account records and providing information about the service.

• To confirm identity and age, complete verification checks and help prevent unauthorised account use.
• To detect, investigate and prevent fraud, money laundering, suspicious activity, security incidents and other misuse.
• To meet legal, regulatory, tax, court or other official requirements that apply to the service.
• To manage risk, resolve disputes, investigate complaints and maintain accurate business records.
• To improve website performance, understand how features are used, troubleshoot faults and develop the service.
• To send service messages, account notices and other important communications.
• To send marketing communications where permitted and where the player has given consent or another lawful basis applies.

Information may be shared with organisations that help operate the service, such as payment providers, identity and verification providers, fraud prevention services, technology and hosting providers, customer support providers and professional advisers. These parties should receive only information relevant to the service they provide and may be required to protect it.

Information may also be disclosed where necessary to protect players, the website or other people, to investigate suspected wrongdoing, to enforce applicable terms, or to respond to a valid request from an authorised government, court or law enforcement body. Information may be processed or stored in Australia or another country where service providers operate. Where this occurs, reasonable steps may be taken to support appropriate handling and protection.

Personal information is not intended to be used for purposes unrelated to the service unless the player is informed, gives permission where required, or the use is otherwise permitted or required by applicable requirements.

Privacy choices, cookies and data security

Making a data request

Players may contact support@yeah96casino.click to exercise privacy rights or ask questions about personal information. A request may ask for access to information held about the player, correction of information that is inaccurate or incomplete, deletion of personal information, or withdrawal of consent to marketing communications.

• For access, describe the information requested and provide enough detail to help locate the relevant account or records.
• For correction, explain what is inaccurate or incomplete and provide the proposed correction where possible.
• For deletion, identify the information or account concerned and explain the request. Deletion may not be possible where information must be retained for legal, security, dispute or transaction reasons.
• To withdraw consent to marketing, contact support@yeah96casino.click or use an unsubscribe option included in a marketing message. Withdrawing marketing consent does not stop essential service or account communications.

Reasonable steps may be taken to confirm the identity of a person making a request before information is disclosed or changed. This helps protect accounts from unauthorised access. Requests will be considered and handled within a reasonable time, subject to applicable requirements and any necessary identity or security checks.

Cookies and similar technologies

Cookies are small files or similar technologies stored on a device when a website is used. They may help keep a player signed in, remember settings, support security, understand website use and improve the service. Some cookies may be provided by service providers working on website functionality, analytics or security.

Players can manage, block or delete cookies through their browser settings. Disabling some cookies may affect sign-in, preferences, security features or the availability of parts of the website.

Security and retention

Reasonable technical, organisational and access controls may be used to protect personal information from loss, misuse, unauthorised access, alteration or disclosure. No online service can guarantee complete security, so players should use a strong password, keep login information private and contact support promptly if they suspect unauthorised activity.

Information is kept only for as long as reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, verification, payment and transaction records must be kept for a period required by law even after an account is closed. When information is no longer needed, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.